ORCID
- Jinhua Zhang: 0000-0002-0182-4306
- Rong Huang: 0000-0002-6061-9329
Abstract
This research aims to assess the structural relationships between supervisor-subordinate guanxi, perceived supervisor autonomy support, autonomous motivation, and employee job satisfaction at international hotel chains’ operations in China. The theoretical model was developed and tested by an online questionnaire method. This study administered an online survey to employees working at international hotel chains in China, and a total of 328 valid responses were used for data analysis which was completed through SPSS Statistics 24.0 and SmartPLS 3.3.3. The results reveal that: there is a significant relationship between autonomous motivation and employee job satisfaction; perceived supervisor autonomy support exerts a significant impact on autonomous motivation and employee job satisfaction; supervisor-subordinate guanxi is positively related to perceived supervisor autonomy support and autonomous motivation; autonomous motivation and perceived supervisor autonomy support play mediating roles. This work enriches hospitality research through contextualising Chinese indigenous culture into international hotel chains’ operations in China.
DOI Link
Publication Date
2023-01-01
Publication Title
International Journal of Hospitality Management
Volume
108
ISSN
1873-4693
Acceptance Date
2022-10-03
Deposit Date
2022-07-11
Embargo Period
2024-04-11
Keywords
supervisor-subordinate guanxi, perceived supervisor autonomy support, autonomous motivation, employee job satisfaction, international hotel chains
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License
Recommended Citation
Zhang, J., Huang, R., Chen, Q., & Zhao, G. (2023) 'The relationships between supervisor-subordinate guanxi, perceived supervisor autonomy support, autonomous motivation, and employee job satisfaction: Evidence from international hotel chains in China', International Journal of Hospitality Management, 108. Available at: 10.1016/j.ijhm.2022.103354
