An Analysis of Port Service Quality and Customer Satisfaction: The Case of Korean Container Ports

Authors

Gi Tae Yeo, Incheon National University
Vinh V. Thai, Royal Melbourne Institute of Technology University
Sae Yeon Roh, Plymouth Business School

ORCID

• Sae Yeon Roh: 0000-0002-1985-3754

DOI

10.1016/j.ajsl.2016.01.002

Publication Date

2015-01-01

Publication Title

The Asian Journal of Shipping and Logistics

Volume

31

Issue

4

ISSN

2092-5212

First Page

437

Last Page

447

Recommended Citation

Yeo, G., Thai, V., & Roh, S. (2015) 'An Analysis of Port Service Quality and Customer Satisfaction: The Case of Korean Container Ports', The Asian Journal of Shipping and Logistics, 31(4), pp. 437-447. Available at: 10.1016/j.ajsl.2016.01.002