The Configuration Structure of Service Supply Chain Management

Abstract

In spite supply chain management is obtaining more attention from researchers, academics and practitioners still mainly conduct research on manufacturing or traditional supply chain management rather than service supply chain management perspective because of nature of industry's complexity. So, research on service supply chain is immature and there is still some deficiency to study on service supply chain management. The main purpose of this research is to identify the configuration structure of service supply chain management by applying the case study of the shooting range sport center in Northeastern, Thailand. Definitions and concept of service supply chain are suggested in the literature review section. Primary data is mainly collected through semi-structured interviews and secondary data is reviewed systematically from academic journals and database. By exploring the configuration structure of service supply chain, the conceptual framework is illustrated to identify the relationship which consider the nature of service supply chain in the particular case study. Finally, the conclusion section is discussed.