Nepotism, employees’ competencies and firm performance in the tourism sector: A dual multivariate and Qualitative Comparative Analysis approach
dc.contributor.author | Elbaz, AM | |
dc.contributor.author | Haddoud, Mohamed Yacine | |
dc.contributor.author | Shehawy, YM | |
dc.date.accessioned | 2018-02-01T11:47:49Z | |
dc.date.issued | 2018-08 | |
dc.identifier.issn | 0261-5177 | |
dc.identifier.issn | 1879-3193 | |
dc.identifier.uri | http://hdl.handle.net/10026.1/10712 | |
dc.description.abstract |
© 2018 Elsevier Ltd The paper identifies the critical competencies affecting Egyptian travel agents’ performance while assessing the negative influence of nepotism on such competencies. To address this aim, the study uses a holistic dual approach employing a multivariate technique using Partial Least Squares Structural Equation Modelling (PLS-SEM) and a configuration method through a fuzzy-set Qualitative Comparative Analysis (fsQCA). Based on a sample of 500 travel agents’ employees, the results show that: (1) none of the competencies is sufficient to drive travel agents’ performance, (2) two distinct configurations of employee competencies are likely to result in high performance, and (3) nepotism has a direct negative influence on some of these competencies. The study holds important implications for both theory and practice. | |
dc.format.extent | 3-16 | |
dc.language | en | |
dc.language.iso | en | |
dc.publisher | Elsevier | |
dc.subject | Employees' competencies | |
dc.subject | Travel agents' performance | |
dc.subject | Nepotism-favouritism | |
dc.subject | Structural equation modelling | |
dc.subject | fsQCA | |
dc.title | Nepotism, employees’ competencies and firm performance in the tourism sector: A dual multivariate and Qualitative Comparative Analysis approach | |
dc.type | journal-article | |
dc.type | Journal Article | |
plymouth.author-url | https://www.webofscience.com/api/gateway?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:000429754100002&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=11bb513d99f797142bcfeffcc58ea008 | |
plymouth.volume | 67 | |
plymouth.publication-status | Accepted | |
plymouth.journal | Tourism Management | |
dc.identifier.doi | 10.1016/j.tourman.2018.01.002 | |
plymouth.organisational-group | /Plymouth | |
plymouth.organisational-group | /Plymouth/Faculty of Arts, Humanities and Business | |
plymouth.organisational-group | /Plymouth/REF 2021 Researchers by UoA | |
plymouth.organisational-group | /Plymouth/REF 2021 Researchers by UoA/UoA17 Business and Management Studies | |
dcterms.dateAccepted | 2018-01-02 | |
dc.rights.embargodate | 2020-1-8 | |
dc.identifier.eissn | 1879-3193 | |
dc.rights.embargoperiod | Not known | |
rioxxterms.versionofrecord | 10.1016/j.tourman.2018.01.002 | |
rioxxterms.licenseref.uri | http://www.rioxx.net/licenses/all-rights-reserved | |
rioxxterms.licenseref.startdate | 2018-08 | |
rioxxterms.type | Journal Article/Review |