Shuhaili Talib

Abstract

Whilst technological solutions go a long way in providing protection for users online, it has been long understood that the individual also plays a pivotal role. Even with the best of protection, an ill-informed person can effectively remove any protection the control might provide. Information security awareness is therefore imperative to ensure a population is well educated with respect to the threats that exist to one’s electronic information, and how to better protect oneself. Current information security awareness strategies are arguably lacking in their ability to provide a robust and personalised approach to educating users, opting for a blanket, one-size-fits-all solution. This research focuses upon achieving a better understanding of the information security awareness domain; appreciating the requirements such a system would need; and importantly, drawing upon established learning paradigms in seeking to design an effective personalised information security education. A survey was undertaken to better understand how people currently learn about information security. It focussed primarily upon employees of organisations, but also examined the relationship between work and home environments and security practice. The survey also focussed upon understanding how people learn and their preferences for styles of learning. The results established that some good work was being undertaken by organisations in terms of security awareness, and that respondents benefited from such training – both in their workplace and also at home – with a positive relationship between learning at the workplace and practise at home. The survey highlighted one key aspect for both the training provided and the respondents’ preference for learning styles. It varies. It is also clear, that it was difficult to establish the effectiveness of such training and the impact upon practice. The research, after establishing experimentally that personalised learning was a viable approach, proceeded to develop a model for information security awareness that utilised the already successful field of pedagogy and individualised learning. The resulting novel framework “Personalising Information Security Education (PISE)” is proposed. The framework is a holistic approach to solving the problem of information security awareness that can be applied both in the workplace environment and as a tool for the general public. It does not focus upon what is taught, but rather, puts into place the processes to enable an individual to develop their own information security personalised learning plan and to measure their progress through the learning experience.

Keywords

Information Security Awareness, Information Security Education

Document Type

Thesis

Publication Date

2014

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