Damage Limitation: Learning Lessons from Complaints and Appeals Staff on the Handling of Student Grievance

Authors

Sharon Gedye
Harriet Dismore, Institute of Education
Reema Muneer, University of Melbourne
Debby Cotton

ORCID

• Harriet Dismore: 0000-0002-2525-0589

DOI

10.1057/s41307-019-00150-4

Publication Date

2019-06-03

Publication Title

Higher Education Policy

ISSN

0952-8733

Embargo Period

2020-06-02

Recommended Citation

Gedye, S., Dismore, H., Muneer, R., & Cotton, D. (2019) 'Damage Limitation: Learning Lessons from Complaints and Appeals Staff on the Handling of Student Grievance', Higher Education Policy, . Available at: 10.1057/s41307-019-00150-4