Staff perspectives of a model of access and triage for reducing waiting time in ambulatory services: a qualitative study

Authors

Katherine E. Harding, Box Hill Hospital
David A. Snowdon, Box Hill Hospital
Annie K. Lewis, Box Hill Hospital
Sandra G. Leggat, La Trobe University
Bridie Kent, School of Nursing and Midwifery
Jennifer J. Watts, Deakin University
Nicholas F. Taylor, Box Hill Hospital

ORCID

• Bridie Kent: 0000-0001-9550-1913

DOI

10.1186/s12913-019-4123-0

Publication Date

2019-05-03

Publication Title

BMC Health Services Research

Volume

19

Issue

1

Embargo Period

2019-07-11

Recommended Citation

Harding, K., Snowdon, D., Lewis, A., Leggat, S., Kent, B., Watts, J., & Taylor, N. (2019) 'Staff perspectives of a model of access and triage for reducing waiting time in ambulatory services: a qualitative study', BMC Health Services Research, 19(1). Available at: 10.1186/s12913-019-4123-0