A model of access combining triage with initial management reduced waiting time for community outpatient services: a stepped wedge cluster randomised controlled trial

Authors

Katherine E. Harding, Box Hill Hospital
Sandra G. Leggat, La Trobe University
Jennifer J. Watts, Deakin University
Bridie Kent, School of Nursing and Midwifery
Luke Prendergast, La Trobe University
Michelle Kotis, Victorian Department of Health and Human Services
Mary O'Reilly, Box Hill Hospital
Leila Karimi, La Trobe University
Annie K. Lewis, Box Hill Hospital
David A. Snowdon, Box Hill Hospital
Nicholas F. Taylor, Box Hill Hospital

ORCID

• Bridie Kent: 0000-0001-9550-1913

DOI

10.1186/s12916-018-1170-z

Publication Date

2018-10-19

Publication Title

BMC Medicine

Volume

16

Embargo Period

2019-12-14

Keywords

Waiting lists, Access, Appointments and schedules, Outpatients, Community health

Recommended Citation

Harding, K., Leggat, S., Watts, J., Kent, B., Prendergast, L., Kotis, M., O'Reilly, M., Karimi, L., Lewis, A., Snowdon, D., & Taylor, N. (2018) 'A model of access combining triage with initial management reduced waiting time for community outpatient services: a stepped wedge cluster randomised controlled trial', BMC Medicine, 16. Available at: 10.1186/s12916-018-1170-z