dc.contributor.author | Ozuem, W | en |
dc.contributor.author | Patel, A | en |
dc.contributor.author | Howell, KE | en |
dc.contributor.author | Lancaster, G | en |
dc.date.accessioned | 2017-04-26T12:38:23Z | |
dc.date.available | 2017-04-26T12:38:23Z | |
dc.date.issued | 2017 | en |
dc.identifier.issn | 1470-7853 | en |
dc.identifier.uri | http://hdl.handle.net/10026.1/9120 | |
dc.format.extent | 97 - 115 | en |
dc.language.iso | en | en |
dc.title | An exploration of consumers' response to online service recovery initiatives | en |
dc.type | Journal Article | |
plymouth.author-url | http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:000392908100008&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=11bb513d99f797142bcfeffcc58ea008 | en |
plymouth.issue | 1 | en |
plymouth.volume | 59 | en |
plymouth.publication-status | Published | en |
plymouth.journal | INTERNATIONAL JOURNAL OF MARKET RESEARCH | en |
dc.identifier.doi | 10.2501/IJMR-2016-048 | en |
plymouth.organisational-group | /Plymouth | |
plymouth.organisational-group | /Plymouth/REF 2021 Researchers by UoA | |
plymouth.organisational-group | /Plymouth/REF 2021 Researchers by UoA/UoA17 Business and Management Studies | |
plymouth.organisational-group | /Plymouth/Research Groups | |
plymouth.organisational-group | /Plymouth/Research Groups/Marine Institute | |
dcterms.dateAccepted | 2016-08-08 | en |
dc.rights.embargodate | 2018-04-03 | en |
dc.rights.embargoperiod | Not known | en |
rioxxterms.versionofrecord | 10.2501/IJMR-2016-048 | en |
rioxxterms.licenseref.uri | http://www.rioxx.net/licenses/all-rights-reserved | en |
rioxxterms.licenseref.startdate | 2017 | en |
rioxxterms.type | Journal Article/Review | en |