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dc.contributor.authorEdworthy, Jen
dc.contributor.authorHellier, Een
dc.contributor.authorNewbold, Len
dc.contributor.authorTitchener, Ken
dc.date.accessioned2015-02-25T13:10:29Z
dc.date.accessioned2015-02-25T13:11:03Z
dc.date.available2015-02-25T13:10:29Z
dc.date.available2015-02-25T13:11:03Z
dc.date.issued2015-05en
dc.identifier.urihttp://hdl.handle.net/10026.1/3269
dc.description.abstract

Three experiments explore several factors which influence information transmission when warning messages are passed from person to person. In Experiment 1, messages were passed down chains of participants using five different modes of communication. Written communication channels resulted in more accurate message transmission than verbal. In addition, some elements of the message endured further down the chain than others. Experiment 2 largely replicated these effects and also demonstrated that simple repetition of a message eliminated differences between written and spoken communication. In a final field experiment, chains of participants passed information however they wanted to, with the proviso that half of the chains could not use telephones. Here, the lack of ability to use a telephone did not affect accuracy, but did slow down the speed of transmission from the recipient of the message to the last person in the chain. Implications of the findings for crisis and emergency risk communication are discussed.

en
dc.format.extent252 - 262en
dc.languageengen
dc.language.isoengen
dc.relation.replaceshttp://hdl.handle.net/10026.1/3268
dc.relation.replaces10026.1/3268
dc.subjectCommunication channelen
dc.subjectCrisis and emergency risk communicationsen
dc.subjectWarning designen
dc.subjectAdolescenten
dc.subjectAdulten
dc.subjectCell Phoneen
dc.subjectCommunicationen
dc.subjectElectronic Mailen
dc.subjectEmergenciesen
dc.subjectFemaleen
dc.subjectHumansen
dc.subjectMaleen
dc.subjectMiddle Ageden
dc.subjectRisken
dc.subjectSpeechen
dc.subjectText Messagingen
dc.subjectWritingen
dc.subjectYoung Adulten
dc.titlePassing crisis and emergency risk communications: the effects of communication channel, information type, and repetition.en
dc.typeJournal Article
plymouth.author-urlhttps://www.ncbi.nlm.nih.gov/pubmed/25683552en
plymouth.volume48en
plymouth.publication-statusPublisheden
plymouth.journalAppl Ergonen
dc.identifier.doi10.1016/j.apergo.2014.12.009en
plymouth.organisational-group/Plymouth
plymouth.organisational-group/Plymouth/00 Groups by role
plymouth.organisational-group/Plymouth/00 Groups by role/Academics
plymouth.organisational-group/Plymouth/Faculty of Health and Human Sciences
plymouth.organisational-group/Plymouth/Faculty of Health and Human Sciences/School of Psychology
plymouth.organisational-group/Plymouth/REF 2021 Researchers by UoA
plymouth.organisational-group/Plymouth/REF 2021 Researchers by UoA/UoA04 Psychology, Psychiatry and Neuroscience
plymouth.organisational-group/Plymouth/Research Groups
plymouth.organisational-group/Plymouth/Research Groups/Centre for Brain, Cognition and Behaviour (CBCB)
plymouth.organisational-group/Plymouth/Research Groups/Centre for Brain, Cognition and Behaviour (CBCB)/Behaviour
dc.publisher.placeEnglanden
dcterms.dateAccepted2014-12-16en
dc.identifier.eissn1872-9126en
dc.rights.embargoperiodNot knownen
rioxxterms.versionofrecord10.1016/j.apergo.2014.12.009en
rioxxterms.licenseref.urihttp://www.rioxx.net/licenses/all-rights-reserveden
rioxxterms.licenseref.startdate2015-05en
rioxxterms.typeJournal Article/Reviewen


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