The Role of Mental Health Social Workers in Crisis Work: Values, Responsibilities, Powers and Duties

Abstract

In this chapter, we will explore the role that mental health social work plays in crisis work. Social workers work within legal and policy frameworks, with duties and powers they fulfil. Social workers will sometimes, through these frameworks, be able to offer help and solutions to crisis situations. On other occasions, the statutory imperative that influences many aspects of social work practice might limit their involvement. The nature and circumstances of a person’s crisis is very relevant to how a social worker will be able to respond, especially if they are employed by a local authority. This chapter will discuss how social workers bring their own professional skills and capabilities to support service users, carers, and colleagues to resolve crises, and in doing so, determine their role within a multi-disciplinary and interprofessional health and social care context.