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dc.contributor.authorPALOMINO, MARCO
dc.contributor.authorVarma, AP
dc.contributor.authorConnelly, A
dc.date.accessioned2021-03-07T20:08:20Z
dc.date.issued2020-12-31
dc.identifier.issn0302-9743
dc.identifier.urihttp://hdl.handle.net/10026.1/16929
dc.description.abstract

Sentiment analysis, the classification of human emotion expressed in text, has the potential to enhance our ability to analyse the ever growing amount of information published each day on social media. Thus, we compare here seven of the most well-regarded sentiment analysis tools, and conclude that none of them is sufficiently reliable to be used on its own. Combining them and relying on their results only when various tools reach an agreement seems to be a better option. The pros and cons of such an approach are discussed in this paper, while providing recommendations related to the usability of the tools in question. Our work is of particular relevance to small and medium-sized enterprises (SMEs), which constitute a large and integral part of the economy. SMEs seem to be ideal candidates to turn data derived from sentiment analysis into business opportunities.

dc.language.isoen
dc.publisherSpringer Verlag
dc.titleInvestigating the Lack of Consensus Among Sentiment Analysis Tools
dc.typejournal-article
plymouth.journalLecture Notes in Computer Science
dc.identifier.doi10.1007/978-3-030-66527-2_5
plymouth.organisational-group/Plymouth
plymouth.organisational-group/Plymouth/Faculty of Science and Engineering
plymouth.organisational-group/Plymouth/REF 2021 Researchers by UoA
plymouth.organisational-group/Plymouth/REF 2021 Researchers by UoA/UoA11 Computer Science and Informatics
plymouth.organisational-group/Plymouth/Users by role
plymouth.organisational-group/Plymouth/Users by role/Academics
dcterms.dateAccepted2020-04-12
dc.rights.embargodate2021-3-23
dc.rights.embargoperiodNot known
rioxxterms.versionofrecord10.1007/978-3-030-66527-2_5
rioxxterms.licenseref.urihttp://www.rioxx.net/licenses/all-rights-reserved
rioxxterms.licenseref.startdate2020-12-31
rioxxterms.typeJournal Article/Review


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