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dc.contributor.authorChen, Q
dc.contributor.authorHuang, Rong
dc.contributor.authorZhang, A
dc.date.accessioned2020-11-24T14:53:26Z
dc.date.available2020-11-24T14:53:26Z
dc.date.issued2020-12
dc.identifier.issn1447-6770
dc.identifier.issn1839-5260
dc.identifier.other0
dc.identifier.urihttp://hdl.handle.net/10026.1/16677
dc.description.abstract

This study aims to examine the role of nostalgia in influencing consumers' loyalty intentions at traditional restaurants in China. Data was collected from 1082 consumers at three representative traditional restaurants in Yangzhou, China. They were then screened and analysed through SPSS and structural equation modelling. The results revealed that consumers who feel more nostalgic at traditional restaurants tend to perceive higher value of their dining experience, which in turn lead to higher loyalty intentions. The study also confirmed the positive effects of restaurant food, environment and service on triggering consumers’ nostalgia at traditional restaurants. Moreover, both theoretical and managerial implications are provided.

dc.format.extent604-614
dc.languageen
dc.language.isoen
dc.publisherElsevier BV
dc.subjectNostalgia
dc.subjectPerceived value
dc.subjectLoyalty intention
dc.subjectTraditional restaurants
dc.titleA bite of nostalgia: The influence of nostalgia in consumers’ loyalty intentions at traditional restaurants
dc.typejournal-article
dc.typeJournal Article
plymouth.author-urlhttps://www.webofscience.com/api/gateway?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:000596073300023&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=11bb513d99f797142bcfeffcc58ea008
plymouth.issue0
plymouth.volume45
plymouth.publication-statusPublished
plymouth.journalJournal of Hospitality and Tourism Management
dc.identifier.doi10.1016/j.jhtm.2020.10.016
plymouth.organisational-group/Plymouth
plymouth.organisational-group/Plymouth/Faculty of Arts, Humanities and Business
plymouth.organisational-group/Plymouth/Faculty of Arts, Humanities and Business/Plymouth Business School
plymouth.organisational-group/Plymouth/REF 2021 Researchers by UoA
plymouth.organisational-group/Plymouth/REF 2021 Researchers by UoA/UoA17 Business and Management Studies
plymouth.organisational-group/Plymouth/Users by role
plymouth.organisational-group/Plymouth/Users by role/Academics
dcterms.dateAccepted2020-10-27
dc.rights.embargodate2021-11-19
dc.identifier.eissn1839-5260
dc.rights.embargoperiodNot known
rioxxterms.versionofrecord10.1016/j.jhtm.2020.10.016
rioxxterms.licenseref.urihttp://www.rioxx.net/licenses/all-rights-reserved
rioxxterms.licenseref.startdate2020-12
rioxxterms.typeJournal Article/Review


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