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dc.contributor.authorAbou-Shouk, Mohamed
dc.contributor.authorLim, WM
dc.contributor.authorMegicks, Philip
dc.date.accessioned2020-08-11T03:07:33Z
dc.date.available2020-08-11T03:07:33Z
dc.date.issued2016-02
dc.identifier.issn0261-5177
dc.identifier.issn1879-3193
dc.identifier.urihttp://hdl.handle.net/10026.1/16154
dc.description.abstract

This study investigates the factors that influence e-commerce adoption in SME travel agents in a developing country. The research is based upon a questionnaire survey of travel agents in Egypt and employs advanced statistical techniques to test a conceptual framework that extends the technology acceptance model. Using competing models the study examines the relationship between e-commerce adoption, perceived benefits, perceived barriers and environmental pressures. The results indicate that environmental pressures significantly affect the perceived benefits and barriers of e-commerce adoption, in addition to having an indirect effect on adoption behaviour. Insights are provided into the nature of relationships between the key factors that determine e-commerce adoption and the extent to which they can be used to develop effective strategies for SME travel agent re-intermediation in the global travel market. Implications are identified for practice and government policy in relation to the use of e-commerce in SME travel businesses in developing countries.

dc.format.extent327-339
dc.languageen
dc.language.isoen
dc.publisherElsevier BV
dc.subjectTravel agents
dc.subjectSMEs
dc.subjectE-Commerce adoption
dc.subjectTechnology acceptance model (TAM)
dc.subjectEnvironmental pressures
dc.subjectDeveloping countries
dc.subjectStructural competing models
dc.titleUsing competing models to evaluate the role of environmental pressures in ecommerce adoption by small and medium sized travel agents in a developing country
dc.typejournal-article
dc.typeJournal Article
plymouth.author-urlhttps://www.webofscience.com/api/gateway?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:000366235100030&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=11bb513d99f797142bcfeffcc58ea008
plymouth.volume52
plymouth.publication-statusPublished
plymouth.journalTourism Management
dc.identifier.doi10.1016/j.tourman.2015.07.007
plymouth.organisational-group/Plymouth
plymouth.organisational-group/Plymouth/Faculty of Arts, Humanities and Business
plymouth.organisational-group/Plymouth/Faculty of Arts, Humanities and Business/Plymouth Business School
plymouth.organisational-group/Plymouth/REF 2021 Researchers by UoA
plymouth.organisational-group/Plymouth/REF 2021 Researchers by UoA/UoA17 Business and Management Studies
plymouth.organisational-group/Plymouth/Users by role
plymouth.organisational-group/Plymouth/Users by role/Academics
dc.identifier.eissn1879-3193
dc.rights.embargoperiodNot known
rioxxterms.versionofrecord10.1016/j.tourman.2015.07.007
rioxxterms.licenseref.urihttp://www.rioxx.net/licenses/all-rights-reserved
rioxxterms.typeJournal Article/Review


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