Show simple item record

dc.contributor.authorTang, Lijun
dc.contributor.authorGekara, V
dc.date.accessioned2018-11-05T10:00:25Z
dc.date.issued2018-11-11
dc.identifier.issn0167-4544
dc.identifier.issn1573-0697
dc.identifier.urihttp://hdl.handle.net/10026.1/12721
dc.description.abstract

Corporate social responsibility (CSR) has been increasingly embraced by corporations to demonstrate effort to reduce negative environmental and social externalities resulting from their business activities. CSR covers a wide range of issues, including environmental concerns, occupational health and safety, local community social-economic welfare and workers’ rights and welfare issues. Through a detailed content analysis of the CSR-related documents on the websites of the top container shipping companies in the world, this paper examines CSR adoption in the container shipping business. The analysis reveals that while institutional pressure plays an important role, shipping companies are more sensitive to market demands and their focus on CSR elements is selective depending on anticipated customer expectations.

dc.format.extent383-393
dc.languageen
dc.language.isoen
dc.publisherSpringer Verlag
dc.subjectBehavioral and Social Science
dc.subjectBasic Behavioral and Social Science
dc.titleThe importance of customer expectations: An analysis of CSR in container shipping
dc.typejournal-article
dc.typeJournal Article
plymouth.issue3
plymouth.volume165
plymouth.publication-statusPublished
plymouth.journalJournal of Business Ethics
dc.identifier.doi10.1007/s10551-018-4062-4
plymouth.organisational-group/Plymouth
plymouth.organisational-group/Plymouth/Faculty of Arts, Humanities and Business
plymouth.organisational-group/Plymouth/Faculty of Arts, Humanities and Business/Plymouth Business School
plymouth.organisational-group/Plymouth/REF 2021 Researchers by UoA
plymouth.organisational-group/Plymouth/REF 2021 Researchers by UoA/UoA17 Business and Management Studies
plymouth.organisational-group/Plymouth/Users by role
plymouth.organisational-group/Plymouth/Users by role/Academics
dcterms.dateAccepted2018-11-04
dc.rights.embargodate2019-11-11
dc.identifier.eissn1573-0697
dc.rights.embargoperiodNot known
rioxxterms.versionofrecord10.1007/s10551-018-4062-4
rioxxterms.licenseref.urihttp://www.rioxx.net/licenses/all-rights-reserved
rioxxterms.licenseref.startdate2018-11-11
rioxxterms.typeJournal Article/Review


Files in this item

Thumbnail
Thumbnail

This item appears in the following Collection(s)

Show simple item record


All items in PEARL are protected by copyright law.
Author manuscripts deposited to comply with open access mandates are made available in accordance with publisher policies. Please cite only the published version using the details provided on the item record or document. In the absence of an open licence (e.g. Creative Commons), permissions for further reuse of content should be sought from the publisher or author.
Theme by 
Atmire NV