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dc.contributor.authorWalmsley, AJen
dc.contributor.authorPartington, Sen
dc.contributor.authorArmstrong, Ren
dc.contributor.authorGoodwin, Hen

Purpose: To explore reactions to the introduction by the UK Government of the National Living Wage in the UK hospitality sector and consider implications for the status of employee relations. Design/methodology/approach: In-depth interviews were conducted with senior industry representatives of the hospitality sector in the UK. Findings: Concerns surrounding an increase in the wage bill, in maintaining pay differentials and in shifting employment to youth were confirmed. Managers expressed ambiguity in face of the legislation, offering agreement at a personal level with the rationale underpinning the NLW, but also expressing concern about impacts on their businesses. Research limitations/implications: This exploratory study offers the basis for further research in understanding the foundation of employee relations in hospitality. Social implications: A reconsideration of the nature of the employment relationship is key at a time of growing concerns about the business-society relationship. Originality/value: Uses reactions to the UK Government’s stipulation of a national living wage to explore the basis of employee relations in the hospitality sector. This is timely where work to date in hospitality has largely focussed on symptoms but not causes of poor working conditions.

dc.subjectEmployee Relationsen
dc.subjectNational Living Wageen
dc.subjectMinimum Wageen
dc.subjectLow Payen
dc.titleReactions to the national living wage in hospitalityen
dc.typeJournal Article
plymouth.journalEmployee Relationsen
plymouth.organisational-group/Plymouth/REF 2021 Researchers by UoA
plymouth.organisational-group/Plymouth/REF 2021 Researchers by UoA/UoA17 Business and Management Studies
dc.rights.embargoperiodNot knownen
rioxxterms.typeJournal Article/Reviewen

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