Browsing 07 Academic and Professional Services by Author "81db294d-74e3-4adb-af2b-8bf865ee3e44"
‘They do not care how much you know until they know how much you care’: a qualitative meta-synthesis of patient experience in the emergency department Graham, B; Endacott, R; Smith, JE; Latour, JM (BMJ Publishing Group, 2019-04-19)<jats:sec><jats:title>Background</jats:title><jats:p>Patient experience is positively associated with both clinical effectiveness and patient safety and should be a priority for emergency care providers. While both ...
Understanding team, interpersonal and situational factors is essential for routine communication with patients in the emergency department (ED): A scoping literature review and formation of the ‘T.IP.S’ conceptual framework Graham, B; Smith, JE (2016-07-02)© 2016 Informa UK Limited, trading as Taylor & Francis Group. Introduction Most patient–provider communication skills frameworks focus on interpersonal behaviours within the context of a single consultation. In contrast, ...
What difference can a year make? Findings from a survey exploring student, alumni and supervisor experiences of an intercalated degree in emergency care Graham, B; Elbeltagi, H; Nelmes, P; Jenkin, A; Smith, JE (BMC, 2019-06-06)