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dc.contributor.authorPaddison, B
dc.contributor.authorWalmsley, AJ
dc.date.accessioned2018-02-27T09:43:06Z
dc.date.available2018-02-27T09:43:06Z
dc.date.issued2018-06-03
dc.identifier.issn0966-9582
dc.identifier.issn1747-7646
dc.identifier.urihttp://hdl.handle.net/10026.1/10864
dc.description.abstract

Issues concerning destination governance continue to engender much interest and debate in the development of more sustainable forms of tourism. This study explores the implications of a New Public Management approach to tourist destination governance in the historic City of York. Using secondary data, as well as drawing on interviews with a range of destination stakeholders, this study seeks to understand how market ideology is, via the notion of New Public Management, transforming tourism governance in the city. Rather than leading to greater levels of stakeholder engagement, the study demonstrates how the outsourcing of destination management functions to a private sector organisation has had the opposite effect, including a weakening of accountability and the widening of a democratic deficit. The paper provides a unique insight into how public policy discourses manifest themselves at the local level, with implications for tourist destination governance. A critique of New Public Management is offered which extends our understanding of tourism governance structures and stakeholder engagement, with implications for sustainable tourism development discussed.

dc.format.extent910-926
dc.languageen
dc.language.isoen
dc.publisherTaylor & Francis (Routledge)
dc.subjectTourism governance
dc.subjectdestination management
dc.subjectNew Public Management
dc.subjectstakeholders
dc.subjectaccountability
dc.titleNew Public Management in Tourism: A Case Study of York
dc.typejournal-article
dc.typeArticle
plymouth.issue6
plymouth.volume26
plymouth.publication-statusPublished
plymouth.journalJournal of Sustainable Tourism
dc.identifier.doi10.1080/09669582.2018.1425696
plymouth.organisational-group/Plymouth
plymouth.organisational-group/Plymouth/REF 2021 Researchers by UoA
plymouth.organisational-group/Plymouth/REF 2021 Researchers by UoA/UoA17 Business and Management Studies
dcterms.dateAccepted2017-12-21
dc.rights.embargodate2019-8-26
dc.identifier.eissn1747-7646
dc.rights.embargoperiodNot known
rioxxterms.versionofrecord10.1080/09669582.2018.1425696
rioxxterms.licenseref.urihttp://www.rioxx.net/licenses/all-rights-reserved
rioxxterms.licenseref.startdate2018-06-03
rioxxterms.typeJournal Article/Review


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