Internal market orientation and work-family balance in family businesses

Abstract

This research paper aims at investigating the importance of work---family balance (WFB) on family businesses from Andalusia (Spain) and its impact on job satisfaction and employees’ commitment. The research objectives are twofold: (1) to classify companies based on the level of WFB implementation; (2) to investigate the differences between groups of companies in relation to job satisfaction, commitment, firm size and generation. In order to achieve these objectives an empirical study was conducted with a sample of 219 family businesses. The data collected using self-completion questionnaires were analyzed using cluster analysis and Manova. Main findings show a diffusion of WFB and broad implementation in this context. Thus, WFB has a positive impact on job satisfaction and on employees’ commitment. These findings contribute to the literature and practice highlighting the role of managers in the implementation of WFB and its subsequent positive return related to its impact on employees and society.