A systematic review of instruments for assessing parent satisfaction with family-centred care in neonatal intensive care units

Abstract

<jats:title>Abstract</jats:title><jats:sec><jats:label /><jats:p>This systematic review synthesised and described instruments measuring parent satisfaction with the increasing standard practice of family‐centred care (<jats:styled-content style="fixed-case">FCC</jats:styled-content>) in neonatal intensive care units. We evaluated 11 studies published from January 2006 to March 2016: two studies validated a parent satisfaction questionnaire, and nine developed or modified previous questionnaires to use as outcome measures in their local settings. Most instruments were not tested on reliability and validity.</jats:p></jats:sec><jats:sec><jats:title>Conclusion</jats:title><jats:p>Only two validated instruments included all six of the <jats:styled-content style="fixed-case">FCC</jats:styled-content> principles and could assess parent satisfaction with <jats:styled-content style="fixed-case">FCC</jats:styled-content> in neonatal intensive care units and be considered as outcome indicators for further research.</jats:p></jats:sec>