ORCID

Abstract

Purpose This study aims to focus on model development to analyse key factors affecting trust in virtual project teams (VPTs). Design/methodology/approach A questionnaire survey was conducted on construction professionals participating in virtual teams. Structural equation modelling technique was performed to establish the effect of relevant factors on trust-building in VPTs. Findings Team performance is highly affected by the trust among the team members. Trust building can be enhanced by improving the quality of team communication, organisation culture, team bonding and team members’ characteristics. Originality/value The model developed in this study would benefit team productivity and team members’ learning in VPTs.

DOI

10.1108/CI-03-2023-0039

Publication Date

2023-07-27

Publication Title

Construction Innovation: information, process, management

ISSN

1471-4175

Embargo Period

2023-08-31

Organisational Unit

School of Art, Design and Architecture

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